PORT ORCHARD — Visiting Angels of Kitsap County is the recipient of a 2017 Leader in Excellence Award from Home Care Pulse, a satisfaction research firm for the home care imdustry.
Home Care Pulse (www.homecarepulse.com) ranks Visiting Angels (www.visitingangels.com/westsound) among a small handful of home-care providers “who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.”
Only four homecare agencies statewide, and 4 percent of all homecare agencies nationwide, received this award.
This award is based on client and caregiver satisfaction ratings collected from telephone interviews performed by Home Care Pulse. Visiting Angels of Kitsap County had to exceed industry benchmarks in at least 15 client and caregiver satisfaction categories over 12 consecutive months to qualify for the award.
“I am so proud of our caregivers and staff,” Visiting Angels/Kitsap director Marilyn Oswald said in an announcement of the award. “They go above and beyond on a daily basis for our clients. They are kind, patient, skillful, and compassionate. They really have a heart for our seniors. We strive to exceed our client’s expectations, and it is deeply gratifying to receive this award.”
Visiting Angels provides families with respite care, companionship, personal hygiene assistance, meal planning and preparation, light housekeeping, laundry assistance, medication reminders, and assistance running errands. Visiting Angels provides hourly care, overnight care, and 24-hour care.